Location: Hybrid, Helsinki HQ

👉 Right now, many organizations know AI will change their ways of working and creating business value – but still very few know what to actually do with it. That’s exactly the challenge you’d help our customers solve as an AI & Business Consultant at Gapps.

Key points about the role at a glance

✅ Role mission: At its core, this role is about customer dialogue, facilitation and turning business problems into solutions – in an evolving environment where not everything is fully defined yet. You’ll help organizations turn AI from a topic into real business value. You’ll work closely with customers to identify meaningful opportunities and turn ideas into practical workflows, automations and pilot implementations together with your tech-driven team.

✅ How you’ll work: A hybrid role with frequent customer interaction – some days collaborating with our AI Solutions team, other days facilitating workshops, shaping use cases with stakeholders or working directly with customers to move ideas into action.

✅ Your growth opportunity: You’ll join our newly founded AI & Automation team while it’s still being built. You won’t just deliver projects, but help shape how AI consulting and business-driven solutions are developed at Gapps.

✅ Your team: You’ll be the business-focused piece of the puzzle – a small, fast-moving team (Lead Solutions Architect Lauri & Tech Lead Elmo) working at the intersection of business problems, cloud technology and AI solutions. You’ll also collaborate closely with Gapps’ experienced consultants and solution builders.

✅ Compensation: Expected salary range 4 000–7 000 € / month depending on experience, with the sweet spot being a consultant who already understands customer work but still wants to grow further.

❌ Why this role isn’t for everyone: This is not a technical specialist role. If you’re mainly looking to focus on coding, deep technical stack ownership or individual expert work, this isn’t the right fit. This role is about customer dialogue, facilitation and turning business problems into solutions in an evolving environment where not everything is fully defined yet.

Why Gapps could be your next career move

This role could be a great next step if you’re currently working as a consultant or solution specialist, and you’ve started to feel that your work stays too far from real business impact. You’re in customer discussions, but not always driving them. You see opportunities, but turning them into concrete solutions takes too long or gets lost between teams.

At Gapps, the situation is different. We’re building our AI & Automation capability as a new part of our business, and the demand from customers is already growing faster than our small team can handle. Organizations don’t need more AI talk – they need help understanding what it actually means for their business and how to move forward in practice.

That’s where you come in!

Role details

What your work will look like

As our AI & Business Consultant, your role sits at the intersection of business needs, customer dialogue and practical solutions. Your main focus is helping customers understand where AI actually creates value, and guiding them from ideas into concrete actions.

You’ll work closely with customers and our AI & Automation team. This means identifying real business opportunities, facilitating discussions, and helping turn ideas into practical solutions that can be tested and implemented.

Your work typically includes things like:

• Customer dialogue and opportunity development: Leading and participating in customer discussions to clarify business needs and identify where AI, automation or smarter workflows can create real value.

• Discovery workshops and facilitation: Planning and facilitating workshops that help customers structure their thinking, prioritize use cases and define realistic next steps.

• Solution shaping and concepting: Turning discussions into clear next steps: framing use cases, outlining solution approaches and helping move opportunities forward.

• From idea to action: Supporting pilots, proofs of concept and early implementations together with the team – ensuring ideas don’t stay as ideas.

• Building repeatable ways of working: Working with the team to develop how we approach AI consulting also in the future, so we can scale what works across customers.

Who you’ll work with

You’ll collaborate closely with both customers and colleagues:

• AI Solutions team – Lauri Raitasuo (Lead Solutions Architect) and Elmo Visuri (Tech Lead), your closest sparring partners in shaping solutions

• Consultants, architects and specialists across Gapps – depending on the customer case

• Customers’ business and technology stakeholders – from business leaders to IT, often bridging the gap between the two

What success in this role looks like

Success in this role is about helping customers move from uncertainty into clarity, and from ideas into action. Over time, success could look like:

• Helping customers clarify real business problems and priorities

• Successfully facilitating workshops that lead to concrete next steps

• Turning discussions into real projects, pilots or implementations

• Supporting the team in building repeatable, scalable ways to deliver AI-driven solutions

Becoming a trusted partner in customer dialogue, especially in situations where direction is still unclear

About Gapps

At Gapps, our mission has always been the same: make work smarter and more human. The challenge hasn’t changed – but the tools have, and will keep evolving. We started with cloud, and today our focus is on Google Cloud, AI and automation – the technologies defining the next era of digital work. As new solutions emerge, we’ll keep adopting what best drives our customers’ business outcomes while building digital workplaces that truly work for people.

We’re a Finnish, profitable expert company with a long track record and ambitious plans. You’ll join a culture that’s honest, curious, and warm: high standards without the grind, room for life outside work, and a shared drive to create business impact our customers can feel.

Benefits and practical information

• Salary: The expected salary range for this role is approximately 4 000–7 000 € per month, depending on your experience and background.

• Working model: This role is hybrid and flexible. Your work will combine time working with your team, independent solution work, and customer-facing collaboration. Some of your time may be spent in customer environments or workshops, depending on the projects you’re working on.

• Benefits and everyday support: At Gapps, we aim to make sure the basics of working life are well taken care of so you can focus on meaningful work. Our benefits include:

  • Comprehensive occupational healthcare through Heltti, including mental wellbeing support

  • Health insurance via OP Pohjola

  • Lunch, sports, culture and commuting benefits

  • Competitive compensation and a fair benefits package

  • Strong onboarding and support from experienced colleagues

• Tools and equipment: You’ll have access to the tools and equipment needed for modern consulting work. The role naturally includes working with modern cloud environments, collaboration platforms and AI tools, and you’ll work closely with experts across Gapps’ digital workplace, cloud and solution teams.

How to apply

5 top skills we believe it takes to thrive in this role

1. You can have credible conversations with customers and help clarify what they actually need – not just what they initially ask for.

2. You understand technology well enough to discuss possibilities and limitations around cloud, automation and AI solutions.

3. You have experience working in consulting or similar customer-facing roles, solving business problems through technology.

4. You’re comfortable facilitating discussions, workshops or training sessions and helping people understand complex topics.

5. You’re proactive, curious and able to work in an evolving environment where not everything is fully defined yet.

How to apply

If this sounds like the kind of role where you could see yourself growing and making an impact, we’d be happy to hear from you!

• Apply by 5 April, 2026 by clicking the Apply button and leaving us your contact details and a short description of your background. A traditional cover letter isn’t necessary – what matters most is helping us understand your experience and what kind of problems you enjoy solving.

• We review applications continuously, so if your profile looks like a potential match, you’ll likely hear from us quite quickly.

• Questions? If you’d like to learn more about the role before applying, feel free to reach out to our recruiter Saara at saara.kyllonen@gapps.fi

What happens next?

Our recruitment process is designed to help both sides understand whether the role is a good match. The process typically includes:

1. Introductory conversation with our recruiter Saara

2. Hiring manager discussion about your experience and the role

3. Case discussion or workshop-style session with members of the team to simulate a real customer situation

4. Final conversation with People & Culture

5. Offer and welcome to join our team!

—--

Gapps is building on 15 years of cloud expertise to lead the next wave: helping Nordic companies turn Google Cloud, AI and automation into real business outcomes. With a strong, profitable base and a clear AI-first direction, we’re now shaping solutions that transform how our customers sell, serve, and operate.